We operate a refund policy that shall, at all times, be subject to our discretion.

However, this does not affect your statutory consumer rights under the Distance Selling Regulations. If you are unhappy with the items received please get in touch so that we can resolve any issues you may have. Customer satisfaction is our priority and we are always happy to help. Please email: sales@linapatchwork.com

Please return the unused item to us within 14 days of receipt in the same condition (quantity and original packaging) in which you received the item. We will then refund you the sale price via the same payment method you used. Unfortunately we cannot refund your return packaging and postage costs.

Please return items to: Lina Patchwork Ltd. Homeside Farm, Beacon Hill, Ripple, Deal, Kent, CT14 8JB

Online businesses live off their good reputation, so should we ever be so unfortunate as to get it wrong, please give us a chance to put things right. We really do value your custom!